i'm tess, i'm 37 years old. i'm a nurse by profession and i am marriedwith two young children, 12 and 7, and i'm from sugar land. the qualities i was looking for in a plasticsurgeon, number 1 was i wanted him to be board certified. i did go to a few other consultations of boardcertified physicians. however, they were still lacking somethingthat i was looking for, which is that entire experience. the staff, along with dr. jaffer, really providedthat wonderful customer service experience
for me. and given that he is board certified, notonly plastic surgery, but general surgery... that reassured me of his skill level. and to know that he has really taken thatextra step in training to be board certified at what he does. the reason i decided to have my surgery withdr. jaffer was because of the conversation that i had with his consultant. judy was wonderful! she took the time to explain the procedureto me, to talk me through the entire process
from beginning to end. and that was even prior to me coming in. her taking that extra time with me on thephone really made me feel at ease, and it really provided me with that beginning, wonderfulcustomer experience. the office staff with dr. jaffer was extremely accommodating. they were informative, kind, kept everything on time. they ran very efficiently. and that 's what you look for in any kindof practice nowadays. with healthcare changing and evolving as itis now, it's all about customer service.meeting
dr. jaffer for the first time, i was reallyimpressed with his honesty. he could've very easily told me that "youneed this procedure and this procedure," but in fact he encouraged me to do what i feltwas right for me. and that takes a lot from a physician. although he is a little bit more expensivethan some of the other physicians that i consulted with, his technique and the time he takeswith his patients during surgery really was what i needed. i am 8 weeks out from my surgery, and i am100% satisfied with the results. every day seems to be getting better and better,
and i look forward to the results i'll have in three and six months. i would feel 100% comfortable recommendingdr. jaffer and his practice to all my friends and family. that extra money that i spent on having surgerywith dr. jaffer was absolutely worth it. you pay for what you get, and i got the greatservice... with the great skill, and the great results!
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